Last updated: October, 2025
Privacy Policy
ClearPrompt LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you access or use our website and platform (the “Service”).
Information We Collect
We collect the following categories of information:
Account Information: Your name, email, organization, password, and other profile details when you register for an account.
Project Data: Responses, files, and strategic materials you or your team provide within the platform. This may include business documents, descriptions, or data you input into our AI-powered tools.
Usage and Device Data: Log data such as IP address, browser type, device identifiers, operating system, pages visited, and usage times. This helps us improve system performance and user experience.
Communications: Messages exchanged through in-app chat, feedback forms, or email support.
Cookies and Similar Technologies: We use cookies to maintain sessions, enhance functionality, and measure traffic. You may control cookie settings through your browser.
How We Use Information
We process information to:
Provide and operate the ClearPrompt Service;
Personalize AI outputs and dashboards;
Improve performance, functionality, and usability;
Communicate updates, new features, and support messages;
Ensure compliance, security, and fraud prevention;
Analyze aggregated data to understand product performance and usage trends.
We do not use client data to train public AI models. Internal learning systems only use anonymized, aggregated data to enhance ClearPrompt’s performance.
Legal Bases for Processing (GDPR)
For users in the European Economic Area, we process data on the following bases:
Performance of a contract (to deliver the Service);
Legitimate interests (to improve and secure the platform);
Consent (for cookies, analytics, or marketing communications);
Legal obligations (for compliance or recordkeeping).
How We Share Information
We may share data only as follows:
Service Providers: With vendors assisting in hosting, analytics, payments, or communications (eg, Stripe for processing payments).
Team Members: Within your project environment, according to permissions set by your Project Lead.
Legal or Safety Requirements: When required to comply with law or to protect users’ rights and safety.
Business Transfers: In case of a merger, acquisition, or sale, subject to confidentiality.
We never sell or rent your personal information.
Data Storage and International Transfers
Data may be stored and processed in the United States or Europe, depending on system configuration and cost considerations for early-stage deployment. When transferring data internationally, we apply safeguards consistent with applicable laws (e.g., Standard Contractual Clauses under GDPR).
Data Retention
We retain data for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. Project Leads may request deletion of account or project data by contacting privacy@clearprompt.ai. Backups may be retained for a limited time for security and recovery purposes.
Security Measures
We employ encryption, access controls, and monitoring to protect data integrity. However, no online platform can guarantee complete security. Users are encouraged to use strong passwords and limit sensitive data uploads.
AI Transparency and Data Handling
When you use ClearPrompt’s AI features, your input may be temporarily processed by AI models to generate responses. We do not use your proprietary project data to train or improve external models. AI-generated outputs are stored within your account environment for reference and version control, consistent with user permissions.
Your Rights
Depending on your location, you may have rights to:
Access or obtain a copy of your data;
Correct inaccuracies;
Request deletion or restriction of processing;
Withdraw consent (where applicable);
Lodge a complaint with a supervisory authority.
To exercise these rights, contact privacy@clearpromptai.io
Children’s Privacy
The Service is not directed to individuals under 18 years old. We do not knowingly collect personal information from minors. If such data is discovered, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on our website with an updated “Last Updated” date. Continued use of the Service after changes constitutes acceptance of the revised Policy.
Contact Us
ClearPrompt LLC
Email: privacy@clearpromptai.io